In May 2013, Bis Henderson Consultants were working with Trevor Ashworth, Logistics Director for Waitrose to support the delivery of improvements in productivity.

Trevor provides his view on our role in the project and how we helped Waitrose achieve best-in-class performance levels below:

“Following the implementation of a new Warehouse Management System, anticipated improvements in productivity levels were not being achieved. Bis-Henderson Consulting was engaged to carry out a complete review of the site. Utilising their considerable experience of operating in best-of-breed WMS environments, their consultants were able to identify the reasons for performance gaps and propose substantial improvements to work-flow processes, warehouse layouts and work-force planning. Their level of expertise and quality of output was most impressive”