Speaking at the 2018 Supply Chain Conference, Neil Adcock, Consulting Partner at Bis Henderson Consulting, presented his thoughts on the ever-changing landscape in eFulfilment and, set out the critical steps to assessing the potential use of automation.
Addressing leaders from major retailers, 3PL’s and industry bodies, Neil shared his own experience of managing the balance between consumer demand, implementing automation and maximising the efficiency of the workforce. As the demands of the consumer grows, businesses are focussing more on the implementation of mechanisation to reduce the reliance on their workforce and increase efficiency, but Neil questions whether this is this right for every operation, and which other factors should be considered.
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