Online grocery may be booming, but keeping it profitable will be the challenge, could micro-fulfilment be the big game-changer? By Louisa Hosegood, Digital and Strategy Director, Bis Henderson Consulting The pandemic has advanced consumer engagement with online grocery by between 5 – 10 years, and although online orders still only account for about 10% ofRead more
In this time of crisis, despite the huge challenges that retailers are facing, there are likely to be many silver linings that can be turned into opportunities. It will be those enlightened leadership teams that use this time to plan, model and implement new approaches to their supply chain that will create and maintain healthyRead more
Is your supply chain prepared for the new retail landscape? We’re pleased to introduce part four of our NEW four part mini-series, exploring the environmental challenges businesses are facing combined with the growing beast of eCommerce. Is focussing on your last mile strategy the answer? INTRODUCING PART 4: Delivering On The ‘Last Mile’ Challenge ByRead more
**POST EVENT UPDATE – SUMMARY FROM LOUISA HOSEGOOD: “Great discussion across interesting sectors, and with fascinating input from supply chain leadership peers. Refreshing honesty and genuine willingness to share both challenges and ideas. Profitable eCommerce is a vast topic and we didn’t do it justice in the time but we had a good go atRead more
Is your supply chain prepared for the new retail landscape? We’re pleased to introduce part three of our NEW four part mini-series, providing an in-depth look at whether supply chain collaboration is the answer to succeed in a post-COVID world… INTRODUCING PART 3: Gain Competitive Advantage Through Collaborative Relationships By Louisa Hosegood, Digital and StrategyRead more
As online sales account for more and more of the retail market and last-mile delivery has become an increasingly important touchpoint for brands to differentiate themselves, Louisa Hosegood – Digital and Strategy Director of Bis Henderson Consulting, was asked to contribute insights to the latest report by Raconteur, as featured in The Times: ‘Supply ChainRead more
**POST EVENT UPDATE – SUMMARY FROM LOUISA HOSEGOOD: The Last Green Mile Q&A: “Fascinating topic to discuss and so many angles – from the customer experience, to sustainability, to new creative physical solutions and finding cost effective ways to operate at scale. Last mile is ever more important in today’s retail chain and how doRead more
**POST EVENT UPDATE – SUMMARY FROM LOUISA HOSEGOOD: “Does our retail industry need a reboot? After the trading turbulence of the initial COVID-19 period retailers are now looking forward. We rely so heavily on retail in the UK, how can businesses navigate the next chapter? Key takeaways: Pause, analyse and agree your business purpose –Read more
