Thrilled to announce that Bis Henderson Consulting has appointed senior retail and eCommerce strategist Louisa Hosegood FCMA as Digital and Strategy Director. With 18 years’ experience in retail and eCommerce, fulfilling senior supply chain leadership roles at some of the UK’s largest retailers – Marks & Spencer, John Lewis and Tesco – Louisa will beRead more
Sid Holian, Managing Director of Bis Henderson Consulting, was recently asked to contribute insights to the latest issue of Logistics Manager for their high profile feature: ‘Time for a consultation’. Consultancy has played a key role in the development of supply chain strategies, but how do organisations make the most of this resource? Engagement andRead more
Returns are a growing concern for ecommerce merchants. An increasing percentage of consumers are returning goods, and they expect a swift and hassle-free service. Do they get it? In many cases, no.Read more
